Last Updated: 1 January 2024

Our Commitment to Customer Satisfaction

We strive to provide high-quality products and exceptional customer service. If you’re not completely satisfied with your purchase, we offer a hassle-free return policy.  

Return Eligibility

To be eligible for a return, your item must be:

In its original, unused condition

In its original packaging

Returned within 30 days of purchase

Return Process

Contact Us: Please contact our customer support team at store@devilpups.com to initiate a return.

Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping method.

Refund: Once we receive your returned item and verify its condition, we will process your refund to your original payment method. Please allow 10 business days for the refund to appear on your statement.

Exceptions

Personalized Items: Personalized items, such as custom engravings or monograms, are not eligible for return or exchange.

Sale Items: Sale items are final sale and cannot be returned or exchanged.

Damaged Items: If you receive a damaged item, please contact us immediately. We will arrange for a replacement or refund.

Please note: We reserve the right to refuse returns that do not meet our return policy guidelines.

If you have any questions about our return policy, please don’t hesitate to contact our customer support team.

Devil Pups, Inc.

1895 Avenida Del Oro #4060

Oceanside, CA 92052